At The Howrah District Central Co-operative Bank Ltd. ("The HDCCB Ltd"), we prioritize the privacy, confidentiality, and security of your personal information. This policy outlines how we collect, use, store, and protect your data in compliance with applicable laws and best practices.

We collect only the necessary personal information required to provide our products and services effectively. This may include your name, address, contact details, date of birth, identification documents, transaction data, and other relevant details. Information is collected through:

• Applications, forms, and documents submitted to the Bank.
• Interactions via our branches, website, mobile apps, and customer service channels.
• Authorized third parties, public registers, and statutory agencies.

Your information is used for:

• Providing and managing banking services, including accounts, loans, and other financial products.
• Ensuring compliance with legal and regulatory requirements.
• Enhancing customer experiences, fraud prevention, and risk management.
• Offering relevant products and services through direct communication or trusted partners.

We employ stringent measures to protect your personal data, including physical, electronic, and procedural safeguards. Access to your information is restricted to authorized personnel who are trained to uphold confidentiality. Your information will not be disclosed to third parties unless:

• Required by law or statutory agencies.
• Explicitly authorized by you.
• Necessary for services like credit reporting, transaction processing, or fraud prevention.

When engaging external service providers, we ensure they comply with our privacy standards. Links to external websites on our platform are provided for your convenience, but we are not responsible for their privacy practices.

You may request updates or corrections to your personal information by contacting us. Opt-out options for marketing communications are available, but certain mandatory disclosures may not be opted out of (e.g., regulatory requirements).

This Privacy Policy is subject to periodic review and changes to reflect updates in laws, regulations, or business practices.

For questions or concerns, please contact Howrah District Central Co-operative Bank Ltd. at [email:dccbhowrah@howrahdccb.com].